Duchessa

In case the customer cancels their reservation, the following cancellation charges will be applied:

- No Penalty if the cancellation is made up to 7 days prior to the arrival.

- 100% of the rental price if the cancellation is made between 6 days and the arrival day or in case of no-show.

For stays of less than 30 days:

Cancellations made more than 7 days before check-in are eligible for a full refund. Guests must submit their cancellation request via email.

If the reservation is not fully paid, Halldis reserves the right to cancel the booking 6 days prior to check-in and retain any funds paid up to that point as a penalty (excluding tourist tax and final cleaning fees).

Cancellations made less than 7 days before check-in will result in 100% of the reservation total being withheld (excluding tourist tax and final cleaning fees).

For stays of 30 days or more:

Cancellations made more than 7 days before check-in are eligible for a full refund. Guests must submit their cancellation request via email.

Cancellations made less than 7 days before check-in will result in Halldis retaining the rental amount equivalent to the first 30 days of the stay (excluding tourist tax, utilities, and final cleaning fees).

For reservations that have already commenced, a 30-day notice period is required for early termination.

We apply a general cancellation policy for all our units EXCEPT some selected destinations - France and villas in Tuscany and Puglia.