Ernest Place

Cooling Off Period

For bookings made on or before 31st July 2020 you have a 10 day cooling off period.

For bookings made after 31st July 2020 you have a 3 day cooling off period.

You may cancel your contract by giving us written notice by post or e-mail. The notice must reach us by the end of the 10th or 3rd day

(as applicable) after the day we confirm to you that your accommodation booking is concluded and before you collect your keys for your

accommodation (check in), whichever is the sooner.

If you validly cancel during the cooling off period, we will reimburse the security deposit fee and any pre-paid accommodation fees.

Cancellations before you have moved in

Outside of the cooling off period outlined above, you may request to cancel your accommodation contract in writing. A Termination of Tenancy

fee of £75.00 will apply which we will deduct from your security deposit.

You will be required to find a replacement tenant, reasonably acceptable to Mansion Student, to take over your accommodation contract.

Mansion Student will use reasonable endeavors to help you to find a replacement tenant but cannot guarantee that a replacement will

be available. Mansion Student will assist in finding a replacement tenant, but this will only apply when all other rooms in the property

are occupied*.

Please note: You remain responsible for all rent due as defined in your accommodation contract until a replacement tenant has been found

for your accommodation. Once the replacement tenant has completed all the required documentation and made any payments that are due,

we will process the refund of your security deposit if applicable and refund any advance rent payments that may be due to you.

Cancellations after you have moved into the accommodation

The cooling off period ends once you have moved into the accommodation, even if you move into the accommodation within 10 or 3 days

(as applicable) of concluding your contract.

A Termination of Tenancy fee of £75.00 will apply which we will deduct from your security deposit.

You will be required to find a replacement tenant, reasonably acceptable to Mansion Student, to take over your accommodation contract.

Mansion Student will use reasonable endeavors to help you to find a replacement tenant but cannot guarantee that a replacement tenant will

be available. Mansion Student will assist in finding a replacement tenant, but this will only apply when all other rooms in the property

are occupied*.

Please note: You remain responsible for all rent due as defined in your accommodation contract until a replacement tenant has been found for

your accommodation and all required documentation has been completed with the replacement tenant.

Any security deposit refund or advance rent payment refunds due to you will be paid once the replacement tenant has completed all the

required documentation.